Totally Cleaning Services LLC
Last updated: 01/25/2026

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Totally Cleaning Services LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• Physical address (service location)

• Billing and payment information

• Any information you provide when requesting a quote or booking a service

Non-Personal Information

• IP address

• Browser type

• Device information

• Pages visited on our website

• Date and time of visits

How We Use Your Information

We use your information to:

• Provide and manage cleaning services

• Schedule appointments and respond to inquiries

• Process payments and invoices

• Communicate service updates or confirmations

• Improve our services and customer experience

• Comply with legal and regulatory obligations

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

• Trusted service providers (payment processors, scheduling tools)

• Legal authorities if required by law

• Contractors or employees strictly for service delivery purposes

All third parties are required to protect your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website functionality

• Analyze traffic and usage

• Enhance user experience

You may disable cookies through your browser settings if you prefer.

Your Privacy Rights

You have the right to:

• Request access to your personal information

• Correct or update your information

• Request deletion of your information (subject to legal requirements)

• Opt out of marketing communications

To exercise these rights, contact us using the information below.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.​

Totally Cleaning Services

1. Messaging Consent (SMS & Communications)

By providing your phone number and/or email address to Totally Cleaning Services, you consent to receive communications from us, including but not limited to:

• Appointment confirmations and reminders

• Service updates and notifications

• Customer support responses

• Promotional or informational messages (when applicable)

Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us directly.

2. Privacy Policy

Totally Cleaning Services respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Service address

• Payment-related information (processed securely by third-party providers)

How We Use Your Information

Your information is used solely to:

• Provide and manage cleaning services

• Communicate regarding appointments and services

• Process payments

• Improve customer service

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may be shared only with trusted third-party service providers (such as payment processors or messaging platforms) strictly for business operations and service delivery.

3. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

4. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent for communications at any time

To exercise these rights, please contact us using the information below.

5. Contact Information

If you have any questions about this Messaging Consent and Privacy Policy, please contact us:

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